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Please enter the phone number registered to your Wheelz account. We will send a confirmation code to change your password via SMS and to the email address registered to your account.
Wheelz strives to verify all KYC documents within 24 hours from their submission. Occasionally, we do experience some delays due to a high volume of requests. In the event of a delay, we certainly apologise and appreciate your patience.
If your KYC is taking longer than a few business days to complete, and you haven’t received any message from us requesting additional documentation, please contact Customer Support to inquire about the reason for the delay.