What happens if my Internet connection fails during a game session?

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Don’t worry. You won’t lose out on potential wins if your internet connection fails during a gaming session. All games are logged, so your session will be saved if an error happens.

Suppose you were in the middle of a spin or bonus round. In that case, the system will automatically finish and pay. Still, you won’t be able to view that spin’s animation.

If your computer or mobile device has an internet connection but is having issues with Wheelz, we recommend restarting your device. If Wheelz still isn’t working for you after this, contact Customer Support via Live Chat or email ([email protected]) and describe the problem in as much detail as possible.