At Wheelz, we are committed to providing safe and convenient payment options to our customers. Wheelz maintains high standards when selecting payment processors and other payment vendors. We also understand that timely service is essential. Deposits post immediately to your account and withdrawals are processed and paid in the shortest possible manner. For more details on specific payment methods, see the tables below.
Bank Transfer is Withdraw-only.
|E-wallets||Deposit & Withdraw||Minimum Deposit|
- Note: It may take your bank 1-3 business days to process a withdrawal once approved by Wheelz.
|Credit Cards||Deposit & Withdraw||Minimum Deposit|
|Voucher||Deposit & Withdraw||Minimum Deposit|
- The payment methods on this main English page are only examples. For specific payment methods in your country, please select your country’s flag in the below footer to be redirected to the localised version of this page where exact Payment Options can be found. Logged-in Wheelz customers may visit the Cashier to see which payment options are available.
Additional Payments Info
Should you have any further questions about deposits or withdrawals, please contact Customer Support, and we’d be happy to assist.
Credit Cards: Some banks will not permit withdrawals to credit cards. Should you encounter an issue making a withdrawal to your credit card, please contact Customer Support so we can arrange an alternate solution.
1MuchBetter: Customers who sign up with MuchBetter can request a free Muchbetter Mastercard that can be used at retail outlets and ATMs that accept Mastercard. To sign up for MuchBetter, download the app at the Apple Store or at the Google Play Store (Android).
Are there any deposit or withdrawal fees?
No. There are never any additional fees for making a deposit or withdrawal.
How long do withdrawals take to process?
At Wheelz, we seek to have most of the withdrawal requests processed quickly. However, depending on the payment type, it may take 1-3 days before withdrawn funds appear on your account after our Payments team makes the approval. Wheelz has no control over bank routing delays or other timetables once it is approved in our systems.
What is the minimum deposit at Wheelz?
The minimum deposit at Wheelz is €10. During some promotions, a larger minimum deposit may be necessary to claim certain rewards. See each campaign's terms for those specific details.
How quickly do deposits show in my Wheelz account?
Immediately. Barring any technical error or a decline from your payment method, deposits made with any payment method will post immediately to your Wheelz account.