FAQs

How may I permanently close my Wheelz account?

Which currencies may I use at Wheelz Casino?

I forgot my username or password. What now?

May I register more than one account at Wheelz?

How do I manage communications from Wheelz?

How do I open an account at Wheelz?

I cannot remember if I have a Wheelz account. How do I check this?

What is Double Speed??

What is the Wheel of Spinz?

When do I receive bonuses at Wheelz?

What are the wagering requirements at Wheelz?

When will I receive bonuses from Wheelz?

How do I claim rewards?

How does cashback work at Wheelz?

Where am I able to view the remaining wagering requirements for my bonuses?

What is a 99% reward?

Why isn't my wagering requirement decreasing as I play with Bonus Money?

What should I do if a technical error occurs on the website?

How do I find a game at Wheelz?

What happens if my Internet connection is lost during a game session?

Is it safe to play at Wheelz Casino?

Can I play the games for free?

What happens if a game will not start when I click on the thumbnail?

Which deposit methods are available at Wheelz?

What are the minimum amounts I may deposit and withdraw at Wheelz?

How long do withdrawals take to process?

May I deposit or withdraw with another person's account?

How long do deposits take to post to my account?

Are there any deposit or withdrawal fees at Wheelz?

My deposit is not showing. How do I fix this?

There is a game I like that you don't offer. What can I do?

Which games are available to play on mobile?

Do I get the same payment methods on mobile?

How can I limit my playing activity at Wheelz?

How do I change my registered mobile number?

How do I correct or update account information?

Is my money safe at Wheelz?

May I deposit or withdraw at Wheelz before my account is Verified?

How do I know when my account is verified?

How do I reset my password?

How do I verify my Wheelz account?

I cannot remember which email I registered with at Wheelz. What now?

Is it safe to upload my documents to Wheelz.com?

How long will it take Wheelz to complete my Account Verification?