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Please enter the phone number registered to your Wheelz account. We will send a confirmation code to change your password via SMS and to the email address registered to your account.
At Wheelz, we are committed to providing safe and convenient payment options to our customers.
Wheelz maintains high standards when selecting payment processors and other payment vendors. We also understand that timely service is essential. Deposits post immediately to your account, and withdrawals are processed and paid in the shortest possible manner. For more details on specific payment methods, see the tables below.
|Online Bank||Deposit & Withdraw||Minimum Deposit|
Note: It may take your bank 1-3 business days to process a withdrawal once payment is made by Wheelz.
|Credit Cards||Deposit & Withdraw||Minimum Deposit|
Note: Credit card withdrawals may be subject to payment provider processing of 1-3 days.
|E-wallets||Deposit & Withdraw||Minimum Deposit|
Note: All withdrawal methods are subject to a minimum withdrawal of $20.
Should you have any further questions about deposits or withdrawals, please contact Customer Support, and we’d be happy to assist.
Credit Cards: Some Canadian banks may not permit withdrawals to credit cards. Should you encounter an issue making a withdrawal to your credit card, please contact Customer Support, so we can arrange a workable withdrawal solution.
1MuchBetter: Customers who sign up with MuchBetter can request a free Muchbetter Mastercard that can be used at retail outlets and ATMs that accept Mastercard. To sign up for MuchBetter, download the app at the Apple Store or at the Google Play Store (Android).
No. There are never any additional fees for making a deposit or withdrawal.
At Wheelz, we seek to have most of the withdrawal requests processed quickly. However, depending on the payment type, it may take 2-5 days before withdrawn funds appear on your account after our Payments team makes the approval. Wheelz has no control over bank routing delays or other timetables once it is approved in our systems.
The minimum deposit at Wheelz is $10. During some promotions, a larger minimum deposit may be necessary to claim certain rewards. See each campaign's terms for those specific details.
Immediately. Barring any technical error or a decline from your payment method, deposits made with any payment method will post immediately to your Wheelz account.